Common questions

Work your business does by hand that software could do better, and things you have always wanted but never had. It might be the system your whole team works in, or an assistant that answers customers using your prices and policies. If you are not sure whether something fits, describe it to us anyway.

Every job is quoted separately. Two businesses can ask for the same thing and need very different amounts of work, so there is no price list. You tell us what you want, we ask what we need to know, and you receive a plan and a price in writing. Nothing starts until you have agreed to that price, and it does not change unless what you asked for changes.

In Guyana, you pay in Guyana dollars, by bank transfer or MMG. Outside Guyana, businesses receive an invoice in US dollars and can pay by bank transfer, and usually by card. If you are buying for yourself, tell us where you are and we will say what works.

Larger builds are split into stages, and you pay for each stage once it has been delivered.

The plan gives a date before anything starts. A spreadsheet or a single automated job can take a matter of days. Larger systems arrive in stages, so something useful is working early and the rest follows on dates you have agreed to.

Very little. We work by video call, message and email, and our working day overlaps with yours across most of the Americas.

You do, from the first day. The files, the source code and every account the work runs on are in your name. If you ever want someone else to take it over, they can, and it will keep working without us.

Everything we build for you keeps your records on a server, backed up every day, and you can download a copy whenever you like. If a laptop breaks or goes missing, your records are still safe.

Yes. We sign confidentiality agreements, work within your security and approval rules, and write the plan so your IT and finance people can sign it off.

Yes to both. A single spreadsheet, one automated report or something for your own use gets the same plan and the same care as a whole system. It is also a good way to see how we work.

Often, yes. Send us what exists and we will tell you whether it is worth continuing or better to start again, and what each would cost. Sometimes the first builder did good work and it only needs finishing.

It is built to. What we make connects to the accounting software, spreadsheets and messaging apps you already have, so nobody types the same thing twice. If something cannot be connected, we tell you before you spend anything on it.

Come back to us. There is no retainer and no monthly fee, unless something you asked for has a running cost, and the quote will have said so. Fixing anything that does not match the plan is part of the job, and new work is quoted like anything else.